Privacy Policy

At Arden Skin SPA, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data—including information collected through tools such as Google Analytics and Facebook advertising. By browsing our website, using our services, or interacting with our online ads, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Voluntarily Provide

When you use our website or contact us through forms or inquiries, we may collect personal information such as your name, email address, phone number, or any details you choose to submit.

1.2 Google Analytics Data

We use Google Analytics to better understand how visitors interact with our website. This tool collects information such as your IP address, device and browser type, pages viewed, time spent on the site, and general usage patterns. This information helps us improve website performance and user experience.

1.3 Facebook Advertising Data

When you engage with Arden Skin SPA’s Facebook ads or arrive at our website through an ad link, Facebook may track your activity—such as clicks, interactions, and pages visited. Any data collected by Facebook is governed by Facebook’s own privacy settings and policies.

2. How We Use Your Information

2.1 To Deliver Our Services

We use your personal information to schedule appointments, respond to inquiries, and provide confirmations, updates, and reminders related to your services with us.

2.2 Website Analytics

Data collected via Google Analytics helps us analyze traffic, user behavior, and demographic insights. We use this information to make informed decisions about website improvements and user experience optimization.

2.3 Advertising and Marketing

Information gathered through Facebook ads allows us to evaluate the effectiveness of our advertising campaigns and tailor future content, offers, or promotions that may be more relevant to your interests.

3. Sharing Your Information

Arden Skin SPA does not sell or rent your personal information. We only share data under the following circumstances:

3.1 Service Providers

We may work with trusted third-party partners who assist in delivering our services (such as booking systems, payment processors, or marketing tools). These providers are required to protect your information and use it solely for the purposes we authorize.

3.2 Legal Obligations

We may disclose your information if required by law, legal proceedings, or to safeguard the rights, safety, and property of Arden Skin SPA, our clients, or the public.

4. Your Choices

4.1 Cookie Preferences

You may adjust your browser settings to restrict or disable cookies. Doing so may affect your browsing experience or limit certain website functionalities.

4.2 Facebook Ad Settings

You can control what information Facebook tracks from your activity by updating your settings directly within the Facebook platform under Ad Preferences.

5. Data Security

We follow industry-standard practices to protect your personal information from unauthorized access, loss, or alteration. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.

6. Updates to This Policy

Arden Skin SPA may update this Privacy Policy as needed to reflect changes in our operations, technology, or legal requirements. Any revisions will appear on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.